5G is a technology, or more accurately a collection of technologies, not a service or a revenue stream.
For 5G to live up to its hype and improve the bottom line for communications service providers (CSPs), technology must be turned into services, and services into revenue.

“The real promise of 5G is that it gives CSPs their first realistic opportunity to differentiate the service levels they deliver to different customers. It is transformative because of the flexibility it offers.”

Senior Analyst

Building the 5G business case is tough


of CSP respondents said lack of use cases is a significant barrier


said lack of top management
is a challenge


said lack of mature
ecosystem is an issue

Finding new revenue

The business case for OpEx reduction is one that resonates well with investors as the risks involved are controlled. However, for operators to make a return on the billions they are investing in 5G, they know they must also find new sources of revenue.


of revenue from service enablement and creation is dependent on OSS/BSS transformation

Make it happen – Strategies for realizing the promises of 5G

5G offers many new, exciting opportunities and a mind-boggling number of options, dependencies and unknowns. Building business plans is a tough challenge, and any attempt must focus on transforming operational and business support systems (OSS/BSS) as well as the underlying technology building blocks and eye-catching use cases.

Read this report to find out more including an outline of the steps for operators to include in their 5G planning processes to bring the full 5G vision to life.

Big changes are required

Realizing the promise of 5G requires much more than simply changing the radio interface. It is a massive undertaking that fundamentally impacts many traditional operational and business support system (OSS/BSS) functions, from planning and optimization to business and revenue assurance. To do this requires a change in the way networks are designed, planned, operated and managed, beginning with slicing up the network.

Key characteristics of 5G networks required to deliver flexibility


NFV and SDN replace physical funcations and manual controls


Multiple network slices support multiple differentiated service propositions, replacing single network proposition


Automated processes replace manual ones driven by artificial intelligence (AI) and machine learning

End-to-end management

Management happens from network to customer with systems loosely integrated using open APIs

OSS/BSS evolution

Siloed or standalone systems and processes are replaced

Data Sharing

Data is shared across all functions and processes based on a single data pool and open APIs for integration

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